Return policy

Return Policy

Overview

At Quickjump, we are committed to the satisfaction of our customers. If you are not completely satisfied with your purchase, we offer a straightforward return process.

Return Period

  • Duration: You have 20 days from the date you receive your item to initiate a return.

Return Conditions

  • Eligibility: Items must be in the same condition as received, unused, and in the original packaging.
  • Non-Returnable Items: Certain types of items, such as perishable goods, custom products, or personal care goods, are not eligible for return.

Return Process

  1. Initiate a Return: Contact us at info@quickjump.com to start the return process.
  2. Return Review: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

Refunds

  • Refund Process: If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges

  • We only replace items if they are defective or damaged. For exchanges, email us at info@quickjump.com.

Shipping Returns

  • Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Information

For more information on our return policy, please contact us: